Mandatory for Franchised
Mandatory for Managed
Responsive Brand Websites
Industry leading brand websites that make searching, shopping and booking easier while being responsive to any device or screen size, using the latest mobile technology.
Wyndham Hotels & Resorts App
A dedicated loyalty app for Android and Apple that allows guests to manage their points and bookings while requiring fewer clicks.
SEO & Affiliate Marketing
Search Engine Optimisation (SEO) − Our websites are optimised for popular search terms that guests use across major search engines like Google to find your hotel Affiliate Marketing − Building relationships with other website owners who advertise our hotels on their website.
Distribution Partners
Ongoing investment in connectivity technology and relationships with key Online Travel Agents (OTAs), Global Distribution Systems (GDS) and meta search sites. Direct connections with key online partners, enabling single point inventory management and more accurate rate/inventory distribution at lower costs. TripAdvisor Business Listings − Enhanced property listings on TripAdvisor that enable visitors to make bookings directly through our online brand channels.
Online Advertising
Advertising across key steps in the online research and booking journey, including branded keyword bidding on major search engines like Google Online ‘Display’ or Banner Advertising. Using rich imagery and targeted messaging to reach potential new customers across the web, as well as re-marketing to optimise direct bookings.
Reservation Services
We provide Reservations Services to all of our hotels, opening a variety of channels to ensure global distribution, connectivity and booking ability. The reservation services include:
- Direct Connect
- Brand.com website
- EMEA-based Call Centre
- Global Distribution Systemd (GDS)
- DerbySoft and other industry technologies
Contact Centres
A network of highly trained team members at global 24/7 contact centres ensure that help is always on hand for questions or more complex bookings Including a contact centre in Sofia, Bulgaria – geographically located for proximity to the EMEA region and with multiple languages on offer.
Hotel Technology Client Support
Hotels that engage with WHR sourced technology on property have access to 24/7 help and support at their disposal. If you discover issues with WHR systems such as Property Management System (PMS), interface, PRM, MyPortal or any other WHR provided system, be assured that this will be addressed by our experienced team via phone or chat in a timely manner.
