Part of Wyndham Hotels & Resorts’ Human Resources, the Learning & Development department is focused on helping our hotels create exceptional experiences for their guests and associates, while also helping to positively impact results for hotel owners and General Managers.

Hospitality is all about delivering a great guest experience and at Wyndham Hotels & Resorts we’re dedicated to helping our owners do just that by providing access to a robust and comprehensive catalogue of training opportunities—both in a classroom setting as well as online. Our dedicated training team all come from a rich hospitality background and have a wealth of industry knowledge and experience.

Did you know?

Offered through the company’s School of Hospitality Operations (SoHO) one of our newest tools is the SoHO Learning Zone, a state-of-the-art, online learning management system aimed at enhancing training opportunities for your hotel and your associates. The complimentary tool provides General Managers with access to almost 100 professionally designed, self-paced training courses, access to live and pre-recorded webinars and, most importantly, the ability to create and monitor customised learning paths for your team members.


Instructor Led Courses Both Online And On-Property

Expansive Curriculum Of Courses & Online Tutorials

Personalised On-site Training

'Wyndham Webinars' - Interactive Sessions Based On Business Needs

Executive Leadership Orientations Designed For New GMs & Leaders