Wyndham Hotels & Resorts ensures that all team members have the necessary tools and information to best measure and assess the quality of your hotel and overall guest satisfaction as part of our Online Reputation Management System. This includes access to our global intranet platform, MyPortal, which is where you will find all the necessary tools, systems, brand news, brand standards and communications.

KEY FEATURES

Online Billing System Along With Easy Access To All Company Tools

Customer Care Management & Complaint Resolution

Feedback Management Through Medallia

Purchasing From Approved Suppliers

Monitoring Wyndham Rewards Guest Stay Activity

Access to Monthly Management Reports & Smith Travel STAR Reports